Privacy Policy

Terms & Conditions and Privacy Policy

This website is the property of PVL Properties, the trading name of PVL Properties Limited, registered in England (registered number 07246650). Our registered office is at 1 Clarendon Road, London, W11 4JA. By using this website (“Site”) you agree that you consent to and are bound by the following terms and conditions:


All design, text, graphics, codes, files, links and the selection or arrangement is copyright owned by or licensed to PVL Properties or third parties associated in the presentation of the Site. Permission is granted to copy electronically and print in hard copy portions of the Site solely for the non-business related purposes of using the Site to seek information of the kind displayed on the Site. Any other use of materials on the Site (including reproduction for purposes other than those noted above; and alteration, modification, distribution or republication) without our prior written permission is strictly prohibited.


Whilst PVL Properties uses all reasonable efforts to ensure that the information published on this Site is accurate, up-to-date and complete, we cannot guarantee its accuracy and we reserve the right to change the information on this Site (including these Terms and Conditions) at any time. Therefore, please review these Terms and Conditions each time you visit the Site.


Any disputes arising from the use of this Site shall be governed by the laws of England and Wales at all times and the parties shall submit to the exclusive jurisdiction of the English Courts.

Anti-Money Laundering

PVL Properties is committed to operating its business in a transparent manner consistent with our legal and regulatory obligations. We are aware that the real estate industry is a target for organised criminals seeking to launder the proceeds of criminal activity. We always seek to prevent this activity by cooperating fully with the authorities and reporting suspicious activity to National Crime Agency.

As part of this commitment we adopt a strict compliance of all applicable Anti Money Laundering rules, with specific emphasis on the Proceeds of Crime Act 2002, the Money Laundering Regulations 2017, the Bribery Act 2010 and the Terrorism Act 2000.

Our policy commitment is applicable to all our customers, including vendors, buyers, landlords and tenants. As a result, we obtain and hold for a period of up to six years evidence pertaining to our customers’ identity and, where appropriate, we obtain proof of ownership of property and source/ destination of funds. We would be unable to proceed with any work on behalf of our customers if we are unable to obtain this information. Customers' identity will be subject to an electronic identity check, which may also include a credit check.

PVL Properties is registered and supervised by HM Revenue & Customs for compliance with the Money Laundering Regulations 2017.

Privacy Policy

PVL Properties Limited, trading as PVL Properties, is committed to ensuring that your privacy is protected. This Privacy Policy governs the manner in which PVL Properties collects, processes, stores and discloses information collected from users (each, a "User") of the website ("Site"). This Privacy Policy applies to the Site and all products and services offered by PVL Properties.

By using this Site, you indicate that you have accepted this Privacy Policy and Disclaimer. If you do not agree with this Privacy Policy, please do not use our Site. PVL Properties may occasionally update the information provided in this Privacy Policy. Therefore, please ensure that you review this Privacy Policy each time you visit the Site. By continuing to use the Site you indicate your acceptance of this Privacy Policy.

Use of The Information We Collect  

Your information will be used by us for the following purposes:


IP addresses and cookies

Where available, we may collect your IP address, operating system and browser type for purposes of business administration and operations optimisation. This information constitutes statistical data about our users’ browsing actions and patterns, and does not identify any individual.

PVL Properties Limited uses cookies and may obtain information about your general internet usage by using cookies in order to deliver a more personalised user experience.

You may refuse to accept cookies by changing your browser settings such that the use of cookies is refused automatically. However, if you use this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser settings, our system will issue cookies whenever you access our Site. By accepting our Site’s Terms of Use you consent to the use of cookies.

Users are bound by the Google Maps/Google Earth Additional Terms of Service (including the Google Privacy Policy).


Disclosure of your information

We will disclose your information to third parties in order to fulfil any orders made by you on our Site. As we engage other organisations to perform functions on our behalf, we will provide them with the information that is required in order for them to perform their functions.

We may share your information with selected third parties. You may request that we do not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes:

We may share your information with third parties where we are required to do so in order to fulfil our legal obligations; to enforce or apply our terms of use and other agreements; or to protect the rights, property or safety of PVL Properties,  its clients, or  other parties. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Our Site may occasionally contain links to  the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please be aware that these websites have their own privacy policy and that we do not accept any responsibility or liability for the privacy policy of any external websites. Please ensure that you review the privacy policy of any external website prior to visiting the website.

Where we store your information

All information you provide to us is stored on our secure servers. We will take reasonable steps to ensure that your data is treated securely and in accordance with the Data Protection Act 1998. Once we have received your information we will use strict procedures and security features in order to try to prevent unauthorised access. Unfortunately, the transmission of information via the internet is not completely secure. While we will do our best to protect your information, we cannot guarantee the security of information transmitted to our site. Any transmission is at your own risk and you agree that we will not be liable for any breach of security unless it has been proved that we have been negligent. We do not accept any responsibility for the protection of information or images provided to third party online websites that link to or from our website.

In accordance with the General Data Protection Regulations (GDPR), we will report any incidents involving breach of personal data to the relevant supervisory authority within 72 hours of becoming aware of the breach, where feasible.

Your rights

We will keep your information for six years for legal, regulatory and accounting purposes.

You have the right to withdraw consent for us to use your information for marketing purposes at any time.

You have the right to withdraw consent for us to pass your information to third parties for marketing purposes. This will result in us ceasing to offer the goods and services to you.

If you no longer wish to be contacted by third parties for marketing purposes, please follow the instructions in their marketing communications, or consult their privacy policy on how to unsubscribe from their communications.


PVL Properties Limited reserves the right to amend the information on this Site (including these Terms and Conditions) at any time. Therefore, please review these Terms and Conditions each time you visit the Site.

You acknowledge that you are solely responsible for the use to which you put this Site and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.

Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any  responsibility for operating this Site.

If any part of our terms and conditions is deemed unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.

These Terms and Conditions and your use of this website are governed exclusively by English law.

This does not affect your statutory rights as a consumer.

How to contact PVL Properties Limited

Any questions, comments or requests regarding our Terms and Conditions and Privacy Policy are welcome and should be addressed to


This document was last updated on 23 May 2018.